When the moment comes to pass on a building we can help you download a buildings full invoice history. This is heavy duty reporting function only accessible to the system administrators.
- Go to Setup / Data gateway / Agents
- Check the Next version check time. It should be in the future, something like Today, 13/01/2017 12:00
- Copy the Machine name of the agent
- Go to Setup / Data gateway / Plugin configurations
- Click the Add Plugin button
- Enter the Name like Invoice File Export for <building name>
- Select Type Standard.BuildingInvoiceExportPlugin
- Paste in the Machine name from the Agent
- Enter a Processing time a few minutes after the Next version check time of the agent. eg. 12:05
- Paste in the Directory path
- Click OK
- On the Plugin Select Action / Additional properties
- For each additional property (Building Id, Start date, End date)
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- The building ID can be found in the URL when on the portal for the specific building
- The building ID can be found in the URL when on the portal for the specific building
- Click the Add property button
- Select the Property Name
- Paste in the Value
- Click OK
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- For each additional property (Building Id, Start date, End date)
- Set yourself a reminder to check the plugin after it has run.
- Find the plugin in the list and check it has a Start and Finish Time for around the time you set. Any concerns, ask on the Support Chat.
- Check with the customer that they are happy.
- Delete the plugin (otherwise it will keep running every day).
WARNING - this is tricky and shouldn't be rushed. Please ask for help if you need it.