How to change a building or unit address
To change a building address:-
- Go to Setup / Organisation location
- Change the address
- Click OK to save
To change a unit address:-
- Go to Building data / Units. If using old layout, this is under Setup / Units
- Search for the unit and click on Select Action / Edit
- Change 'Base address' field and click OK to save
Worth noting:-
The building details on a Work order is pulled from the message template 'Property details for Contractors' under Setup / Core data / message templates.
If as a PM you are looking to change the base location for a site as shown on a work order, the changes must be made to above mentioned template to show the information as needed. For more help on editing message templates, please visit this guide - Add or edit message templates
If no blocks are specified on a Work order request, it will pull the building address as setup under Setup / Organisation Location. Whereas if a specific block is selected for the work order site under section 'Which part of building?', this will be pulled as per the 'Block owner' name and address details as setup for the selected block under Building data / blocks.