Please ensure you have read the page Customer guide - What to expect when switching a building before reading this page.
This is when you have lost management of a building and the new agent isn't a Dwellant user.
There are a few steps to complete so you retain your building's records.
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Generate Offboarding Pack - How to extract building data
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Download/Export Invoices - Downloading a full invoice history
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Disconnect Building - Do this is reverse - Property Setup (accounting properties)
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Complete "Disable Step" - Disable building
Note: This isn't a switch - the building can be off-boarded or archived according to the guide.