On the building page select setup / User Groups.
The table shows the groups currently set up for the building, to add a new one click.
Type of group – Most are explained above but hovering the mouse over the name should provide a description.
Internal Group Name – Name seen by staff only.
Public Name – Group name seen by staff members and contractors when assigning requests.
Click ok to create the group.
To add members to the group, select action and then members.
This will display a list of all current members, click add users. The box here is an auto-complete field. You can only add members that have existing user accounts. Type the first few letters of some body’s name or display name and select the record when it’s displayed. Separate each record out with “;” to add multiple users.