How to decline a quotation request (contractors)
If you receive a Request for Quotation (RFQ) that your team is unable to fulfil—due to capacity, scope, or scheduling—follow these steps:
- Navigate to the Quotations Tab
- Locate the Request: Find the specific task marked with the purple "Awaiting quotations" status.
- Open the Action Menu: Click the three dots (⋮) icon on the far right of the task row.
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Select "Decline to quote": Choose this option from the dropdown menu.
- Note: This menu also allows you to "Ask a question" if you simply need more information before deciding.
- Provide a Reason: Depending on the managing agent's requirements, you may be asked to provide a brief reason for declining.
- Confirm: Once submitted, the task will be removed from your active Quotations list and archived.
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