Drop Off:
This is for residents registered on the system who are leaving a package with you, to be collected by someone else, such as a courier or their dry cleaning.
Similar to Take Delivery, you will scan the package details, but also fill in ‘For Pick up By’ and select a time/date when this is expected to happen. After capturing the signature from this resident, clicking 'Drop Off' will generate a label for the parcel.
Pick Up:
When a collector comes to pick up a package, similar to Collections, you can search for the Pick Up. We recommend you do this via unit/resident search, once happy that this is the correct package, retrieve from storage location, scan the label (which will highlight the Package), then proceed to collecting the signature when selecting ‘Pick Up’.